To contact us, use this website: the assistant at the bottom right of every page answers at once from everything the site says, and a support request reaches us.
Licence, download and account questions
Sign in and use My account > Support requests. Your request is linked to your licence, so we can see what you see, and our reply appears there and in your e-mail.
Before you write
- The troubleshooting page explains each message the Expert Advisor can show.
- The FAQ covers licences, accounts and refunds.
Questions before buying
Ask the assistant at the bottom right of this page: it answers at once from everything this website says. For anything it cannot answer, it offers to e-mail your question to our support team, and we reply to you by e-mail.
We never ask for your broker password or your full licence key. Do not send them to anyone.