Activating your licence
Your licence, in one picture.
A key you type into the Expert Advisor, and the list of trading accounts it may run on, which you manage here.
Part one
Your licence key
Press Show my licence key and copy it somewhere safe straight away. We keep no readable copy.
Press Issue a new key: twice in the licence's life, 30 days apart. The old one stops working at once; your accounts stay.
Each licence is for one Expert Advisor. Bought 3 or 10? One key covers all those accounts.
Where an EA comes for both, the same licence and key serve both platforms.
Part two
Adding a trading account
On the Licences page, under Add a trading account: the account's login number, and the platform if the EA comes for both. Then Add account.
- You add the account numberthe number you sign in to MetaTrader with
- The EA connects onceand reports the broker's server
- Tied to that account, at that brokeryou never type the server name
A prop-firm challenge or funded account is added the same way: it takes one of your live places. The Expert Advisor works only on accounts in your list.
How many accounts
Your places, at a glance
Live trading accounts
Demo accounts their own allowance, added by our support team, six months each
One licence covers one live trading account. Testing on a demo account does not use up a live place.
Changing an account
Just three rules
Release it, for example after a typing mistake.
It works for six months from the day it is added. Release it whenever you like; a new one is added by support.
Can be changed twice in the licence's life, at most once every 30 days. Need another change? Send a support request.
When an account is released, the Expert Advisor stops opening new trades on it within a few minutes. Trades already open continue to be managed until they close.
Privacy
What the Expert Advisor sends us
What the EA sends
- licence key
- account number
- broker server
- live or demo
- EA version
Never
- balance
- trades
- passwords
The Strategy Tester works on a computer where the Expert Advisor has been authorised on a chart within the last few days, for the account that MetaTrader is signed in to. Attach it to a chart once, then test.
Quick answers
Questions
I lost my licence key. What now?
Press Issue a new key on the Licences page. The old key stops working at once; your trading accounts stay as they are. You can do this twice in the licence's life, at most once every 30 days; after that, send a support request.
Does a demo account use a live place?
No. Demo accounts have their own allowance, and each one works for six months from the day it is added. Our support team adds them: send a support request with the account number and the broker's server.
Can I move the licence to another broker?
Yes. Release the old account and add the new one. You can change the live account in use twice in the licence's life, at most once every 30 days; after that, send a support request.
Does the Strategy Tester need a licence?
It works on a computer where the Expert Advisor has been authorised on a chart within the last few days, for the account MetaTrader is signed in to.
Still stuck? We are one message away.
Send a support request from your account: it is linked to your licence, so we see what you see. Never send your broker password or your full licence key.